From the collision location
Tell dispatch whether the vehicle is on a road, shoulder or in a parking lot. If responders are present, let us know about scene access and when loading can begin.
Collision pickup • Careful loading • Agreed destination
Accident Towing CalgaryAfter a Collision. A Clear Next Step.
Need your vehicle moved after a crash? Call Nova Towing and Recovery for accident towing in Calgary. Tell us your location, visible damage and where the vehicle needs to go. We’ll discuss suitable loading, the current arrival estimate and your quote before dispatch.
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Collision transport planning
After a Crash, Start With the Right Next Step
For immediate danger, injuries or fire, call 911. When it is appropriate to arrange vehicle transport, call with the location, vehicle details and any instructions from responders at the scene.
After a crash
Accident Towing for Collision-Damaged Vehicles
A damaged vehicle needs a pickup plan based on its condition, access and receiving destination. Even if the engine starts, wheel, steering or body damage may prevent a suitable drive away.
From a home or temporary location
Need a second tow after the initial move? Confirm access, keys, who can release the vehicle and any arrangements needed at its current location.
To an agreed receiving destination
Discuss a repair shop, collision centre, home or another suitable destination. Confirm it can accept the vehicle before the tow is booked.
Collision transport planning
A Collision Pickup Planned Around the Damage
Accident towing involves more than the distance between two addresses. The details below help determine whether suitable transport can be arranged.
Visible damage
Describe front, rear or side damage and anything touching the wheels or ground. Photos may help explain the situation when requested.
Wheel and steering condition
Tell us about bent, missing or locked wheels and whether steering works. Additional loading equipment may be required.
Vehicle suitability
Share the year, make, model, drivetrain and modifications. Vehicle weight, dimensions and condition affect the truck and loading arrangement.
Scene access
Mention blocked lanes, tight spaces or responder instructions. Loading must be coordinated with the available access.
Quote before dispatch
Confirm the pickup, destination, loading requirements and quoted scope. Ask how additional work would be handled.
Delivery and keys
Agree on the unloading location, receiving contact and key handover. A closed or gated property needs an access plan.
Collision transport planning
Tell Us What Changed After the Impact
Describe what you can observe without entering an unsafe area or attempting to move a damaged vehicle.
Bent suspension or wheel damage
A wheel pushed out of position can affect rolling, clearance and secure loading. Report what you see before a truck is assigned.
Vehicle stuck in park
Loss of power, damaged controls or locked wheels may affect loading. Tell dispatch whether keys are available and whether the vehicle can roll.
Low clearance or hanging panels
Broken bumpers, loose panels and underbody damage can change the approach to the deck. Mention parts touching the ground.
AWD and electric vehicles
Provide the exact model and any warning messages. Transport and handling need to suit the vehicle and collision condition.
Leaking fluids or unusual signs
Tell responders and dispatch about visible leaks, smoke or unusual heat. Keep away from immediate hazards and follow responder instructions.
Unknown damage
You do not need to diagnose the fault. Explain the impact and visible condition so the transport request can be assessed.
After a crash
Insurance and Paperwork: Questions to Ask Before the Tow
Coverage and claim arrangements vary. Your insurer can explain your policy; a towing booking does not confirm reimbursement.
Ask your insurer about the claim
When practical, ask about towing coverage, any approval steps, the proposed destination and what documentation they need. Do not assume direct billing is available.
Keep the job details
Ask for an itemized invoice showing the service provided, pickup, destination and charges. Retain your payment record and any claim reference.
Confirm the receiving arrangements
Ask the collision centre or repair shop whether it can accept the vehicle. If it is being held elsewhere, confirm access, release arrangements and any charges with that location.
Collision transport planning
How Accident Towing Is Arranged
Clear information helps dispatch plan the pickup and avoid a destination that cannot receive the vehicle.
1 · Explain the collision and location
Give your callback number, exact location, vehicle model, visible damage and any scene instructions. Tell us about missing or locked wheels.
2 · Agree on equipment and quote
Dispatch assesses vehicle suitability and loading requirements, then discusses availability, the arrival estimate and pricing.
3 · Coordinate pickup and delivery
Confirm scene access, keys and the receiving address. Loading and transport proceed according to the vehicle condition and agreed arrangements.
Calgary vehicle transport
Our Towing Work: Pickup Through Delivery
These general towing images illustrate pickup, loading, transport and delivery. A collision pickup is assessed individually for damage and access.
Disabled-vehicle pickup
Vehicle loading
Secured for transport
Delivery at destinationCollision transport planning
Accident Towing Across Calgary
Call for collision-related vehicle transport in NW, NE, SW and SE Calgary. Your exact position and the damage help dispatch assess access and equipment.
Northwest Calgary
Share the street, nearest intersection and loading space in communities such as Varsity, Dalhousie, Ranchlands, Bowness and Tuscany.
Northeast Calgary
For a pickup near industrial sites or large parking lots, identify the entrance and any gate or access restrictions.
Southwest and Southeast Calgary
Provide both the pickup and destination. On a major road, include direction of travel and the nearest exit or intersection.
After a crash
How Much Does Accident Towing in Calgary Cost?
Collision towing is quoted for the actual trip and loading requirements. Share the damage and destination before booking so the quote reflects the work needed.
Pickup and destination
Travel distance, road access and the receiving location affect the job. A second tow to a repair facility is a separate trip to discuss.
Damage and loading work
Locked or missing wheels, suspension damage and restricted access can increase loading time or require different equipment.
Additional arrangements
Ask what the quote includes, whether GST is included and how extra work is approved. Discuss recovery separately if extraction is required.
Insurance payment, storage and release charges should be confirmed with the relevant provider. They are not automatically included in a towing quote.
Collision transport planning
Information That Helps Dispatch Assess the Pickup
Share what is known about the vehicle and its surroundings. Follow instructions from responders if they are present.
Exact vehicle position
Give the nearest intersection or map pin, direction of travel and whether the vehicle is in a lane, shoulder or lot.
Damage and access
Describe wheel movement, steering, visible damage and loading space. Mention whether the vehicle is off the roadway and needs extraction.
Destination and receiving contact
Provide the address, opening hours, access instructions and the contact who can accept the vehicle.
Calgary vehicle transport
See Nova Towing and Recovery on the Road
Watch our general towing video. For a collision pickup, call with your location and the vehicle condition to check suitable transport.
Calgary vehicle transport
What Calgary Drivers Say About Getting Help
Read customer feedback about vehicle pickup, communication, towing and roadside help from Nova Towing and Recovery. Individual review arrival times describe those jobs, not a guaranteed response time.
Real Nova feedback on towing and roadside help.
Read Nova Towing and Recovery’s customer reviews on Google ↗
Calgary vehicle transport
Local to Calgary. Ready to Plan Your Pickup.
Call to discuss collision-damaged vehicle transport in Calgary.
Nova Towing and Recovery
Phone: (587) 330-4066Email: info@novatowing.ca1287 Northmount Drive NWCalgary, AB T2L 0C9
Need accident towing in Calgary? Call Nova Towing and Recovery with the vehicle location and your destination for a quote and current dispatch availability. We come to the agreed pickup location.
Get directions on Google Maps ↗Collision towing questions
Accident Towing Calgary: Answers Before You Book
What information do I need when calling after a collision?
Share your callback number, exact vehicle location, year, make, model, visible damage and intended destination. Mention locked or missing wheels, restricted access and any instructions from responders.
Can you tow a car with damaged wheels or suspension?
Tell dispatch about the damage before booking. Suitable transport depends on the vehicle, loading access and available equipment. A damaged or missing wheel may need additional loading arrangements.
Will my insurance pay for accident towing?
Coverage depends on your policy and claim circumstances. Ask your insurer about coverage, approval, documentation and payment arrangements. Nova cannot confirm reimbursement on your insurer’s behalf.
Can you take the vehicle to my collision repair shop?
Request the shop you want and confirm that it can accept the vehicle. Provide the address, receiving contact and any after-hours access instructions before booking.
Is vehicle storage included?
Do not assume storage is included. If storage or a holding location is needed, confirm availability, access and charges with the relevant provider before transport.
Can you collect a damaged vehicle from another yard?
Call with the location, vehicle condition and destination. Confirm release arrangements, access, keys and any outstanding charges with the current holding location before booking the move.
What if the vehicle is in a ditch or stuck in snow after the crash?
Describe the position and access when you call. Extraction is a vehicle recovery requirement that must be assessed separately from the transport trip.
How quickly can an accident tow truck arrive?
The current estimate depends on location, active jobs, road conditions, scene access and required equipment. Dispatch confirms availability when assessing your request.
Can I request accident towing at night?
Calls are accepted 24/7. Suitable truck and driver availability, scene access and the receiving arrangements determine whether a pickup can be arranged.
Should I use the form for immediate help?
Call (587) 330-4066 to check current availability. The form prepares an email that you must send; it does not automatically dispatch a truck or confirm a booking.
Collision transport planning
Need Your Vehicle Moved After a Collision?
Call with the pickup location, vehicle damage and intended destination. Confirm suitable loading, the current arrival estimate and your quote before dispatch.